Real-time actionable insights to empower call agents
Reduce handle times and increase agent productivity with instant
multilingual transcription and insights. Seamlessly integrate with SIP and
your tech stack.
What you can build with Gladia
Real-time agent assistance
Generate real-time prompts and information for next-best-action recommendations to assist call agents while on call, improving resolution rate and average handle time.
Automated customer support
Deploy advanced AI conversational agents, powered by speech recognition, RAG, and text-to-speech models, to ensure better routing with natural language IVR and handle routine tier-1 inquiries and tasks in full autonomy.
Our customers achieved
less time spent on manual tasks
0
%
languages transcribed per customer
0
+
instant user feature adoption
0
%
"Having tried numerous speech-to-text solutions, I can confidently say: Gladia's API outshines the rest. Their balance of accuracy, speed, and precise word timings is unparalleled.""Having tried numerous speech-to-text solutions, I can confidently say: Gladia's API outshines the rest. Their balance of accuracy, speed, and precise word timings is unparalleled."
"In less than a day of dev work we were able to release a state-of-the-art speech-to-text engine!""Having tried numerous speech-to-text solutions, I can confidently say: Gladia's API outshines the rest. Their balance of accuracy, speed, and precise word timings is unparalleled."
"Having tried numerous speech-to-text solutions, I can confidently say: Gladia's API outshines the rest. Their balance of accuracy, speed, and precise word timings is unparalleled.""Having tried numerous speech-to-text solutions, I can confidently say: Gladia's API outshines the rest. Their balance of accuracy, speed, and precise word timings is unparalleled."
"In less than a day of dev work we were able to release a state-of-the-art speech-to-text engine!""Having tried numerous speech-to-text solutions, I can confidently say: Gladia's API outshines the rest. Their balance of accuracy, speed, and precise word timings is unparalleled."
